# Frequently Asked Questions (FAQ)

**Gameplay and Technical Questions**

* **Q1: I have extra skill points, but I can't change my job. What should I do?**\
  **A:** Type `@skillall` to reset your skill points.
* **Q2: My patcher is missing. Where did it go?**\
  **A:** It was likely deleted by your antivirus software. Check your antivirus quarantine or exclusion list.
* **Q3: Does my patcher or client really have a virus?**\
  **A:** No, the patcher and client are safe and do not contain any viruses.
* **Q4: Is this a Kiel-based server?**\
  **A:** Yes, this is a Kiel-based server. Some classes require Kiel for after-cast delay reduction.
* **Q5: Do you have a mobile version?**\
  **A:** Currently, there is no mobile version. The game is available only on PC and Linux, but a mobile version may be introduced in the future.

**Game Mechanics and Features**

* **Q6: What are the max level, rates, and drop rates?**\
  **A:** The max level is 255/120. The rates are 100/100/20, and the drop rates are 0.20% for MVP monsters and 1% for normal monsters, boosted by world blessings.
* **Q7: Where can I get my freebies?**\
  **A:** You can collect your freebies at `@go 15`.
* **Q8: Is it possible to remove the shake effect caused by skills?**\
  **A:** Yes, type `/quake` to reduce the shake effect in the game.

**Troubleshooting**

* **Q9: Why is my patcher not working?**\
  **A:** Right-click on the patcher and select "Run as administrator" to resolve this issue.

#### &#x20;**Graphics Error Fix & GRF Check**

• Q10: I'm getting this error, what should I do?\
**A:** Open `setup.exe` and try changing your graphics driver — this usually resolves display-related errors.\
Also, check if your `.grf` files were edited or corrupted. Replacing or verifying them might fix the issue.

<figure><img src="/files/OlVZZZRdcFi7vGMF9afc" alt=""><figcaption></figcaption></figure>


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