> For the complete documentation index, see [llms.txt](https://exquisite-mmorpg.gitbook.io/exquisitero-wiki/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://exquisite-mmorpg.gitbook.io/exquisitero-wiki/frequently-asked-questions-faq.md). # Frequently Asked Questions (FAQ) **Gameplay and Technical Questions** * **Q1: I have extra skill points, but I can't change my job. What should I do?**\ **A:** Type `@skillall` to reset your skill points. * **Q2: My patcher is missing. Where did it go?**\ **A:** It was likely deleted by your antivirus software. Check your antivirus quarantine or exclusion list. * **Q3: Does my patcher or client really have a virus?**\ **A:** No, the patcher and client are safe and do not contain any viruses. * **Q4: Is this a Kiel-based server?**\ **A:** Yes, this is a Kiel-based server. Some classes require Kiel for after-cast delay reduction. * **Q5: Do you have a mobile version?**\ **A:** Currently, there is no mobile version. The game is available only on PC and Linux, but a mobile version may be introduced in the future. **Game Mechanics and Features** * **Q6: What are the max level, rates, and drop rates?**\ **A:** The max level is 255/120. The rates are 100/100/20, and the drop rates are 0.20% for MVP monsters and 1% for normal monsters, boosted by world blessings. * **Q7: Where can I get my freebies?**\ **A:** You can collect your freebies at `@go 15`. * **Q8: Is it possible to remove the shake effect caused by skills?**\ **A:** Yes, type `/quake` to reduce the shake effect in the game. **Troubleshooting** * **Q9: Why is my patcher not working?**\ **A:** Right-click on the patcher and select "Run as administrator" to resolve this issue. #### **Graphics Error Fix & GRF Check** • Q10: I'm getting this error, what should I do?\ **A:** Open `setup.exe` and try changing your graphics driver — this usually resolves display-related errors.\ Also, check if your `.grf` files were edited or corrupted. Replacing or verifying them might fix the issue.